Frequently asked questions

For same-day delivery, order before 14:00 in Copenhagen and before 12:00 outside Copenhagen. Delivery depends on capacity and the delivery dates shown when ordering.

See the available delivery dates when ordering. For same-day delivery, order before 14:00 in Copenhagen and before 12:00 outside Copenhagen when the date is available. Shop hours apply to the shop and pickup; they are separate from delivery availability.

Personal delivery costs 75 kr in Copenhagen and 85 kr in North Zealand and Roskilde.

Delivery in Copenhagen and the surrounding area costs DKK 75 and is free for purchases over DKK 800.

No, we offer delivery throughout Greater Copenhagen, North Zealand and Roskilde.

No, unfortunately, we cannot guarantee delivery at a specific time. However, you can get a tracking number so you can follow the driver live and see where your delivery is.

We contact the recipient on the phone number given in the order, or place the flowers safely by the door.

Yes, as long as the address is within our delivery area and complete.

Yes, choose your preferred delivery date when ordering from the dates that are available.

Yes, write your personal wish - it's completely free.

The picture is indicative. Style and flowers may vary with the season and availability.

Yes, contact us with your wishes.

Yes, when product conditions require it, we can replace a flower with a similar seasonal one.

Yes, choose pickup at Florén, Guldbergsgade 12, 2200 Copenhagen N. Shop and pickup hours: Monday–Friday 09:00–17:00, Saturday 10:00–17:00 and Sunday 11:00–15:00.

Yes, to ensure your complete satisfaction, we offer you the option to pay on collection, so you can see your flowers before paying.

We accept most cards and digital payment methods such as MobilePay, Apple Pay and Google Pay.

Yes, contact us and we will send an invoice.

Cut 2 to 3 cm off the stems at an angle with a clean, sharp knife or scissors, and remove any leaves that would sit below the waterline. Place the flowers in a clean vase with fresh water and add flower food. Change the water daily and trim the stems a little each time. Keep the bouquet in a cool, bright spot away from direct sunlight, heat and drafts, and ideally somewhere cool at night. Keep it away from fruit, as fruit gives off a gas that makes flowers wilt faster. Remove wilted flowers and leaves as you go so the rest stay fresh longer.

Yes, see our wedding page for bouquets and wedding flowers.

Yes, we offer flexible solutions. Contact us and getting started is easy.

Contact us and we will find a solution. We can either replace them with fresh flowers or give you a full refund, whichever you prefer.

You can contact us via our chat or through the contact form on our website.