Pastel Dream Basket

**Right of withdrawal** As a rule, there is no right of withdrawal for cut flowers, bouquets and other goods that deteriorate quickly. This is in accordance with the Danish Consumer Contracts Act. However, you have the option to cancel your order as long as the processing has not yet begun. Cancellation must be made no later than 5 hours before the agreed delivery time. Contact us as soon as possible via the contact form on our website or using the information provided in the order confirmation. **Returns** If you regret the purchase of an item that is not covered by the exception (e.g. gift items or accessories that are not perishable), the item must be returned in unused condition and in the original packaging to: *Florén Studio ApS* *Guldbergsgade 12* *2200 Copenhagen N* Return costs are covered by the customer, unless otherwise agreed. **Complaint** If you wish to complain about your purchase, please first contact our customer service. We always strive to find a solution. If this is not successful, you can file a complaint with the Center for Complaints Resolution via www.forbrug.dk, provided that the conditions for this are met.